Refund policy

All online purchases from Strap Mob are final sale and are not eligible for returns or exchanges.

Items purchased at Strap Mob pop-up shops or events may be eligible for a size exchange only, provided the product is unworn, unused, and unaltered.

Any exchange must be completed during the same event where the item was originally purchased.

Strap Mob does not offer refunds unless an item arrives damaged or defective.